My Cybersecurity ChecklistA list of the ten most important actions you can take to keep your identity secure, written for people who aren’t security expertsJan 23Jan 23
Published inCode Like A GirlFrom Customers to Citizens: Rethinking UX Design for SocietySubstituting the word ‘Citizen’ for ‘Customer’ can open up new possibilities in our product design, and reduce systemic biasApr 17, 2023Apr 17, 2023
How to Write AccomplishmentsIt seems to happen all at once. Your team is hard at work on a high-priority objective with well-defined milestones and KPIs. Out of…May 9, 20221May 9, 20221
Published inThe StartupThe Four MVPs of Product DiscoveryThe best product discovery plays to give your team the most bang for the buckJan 28, 20211Jan 28, 20211
Published inBootcampMake the jump to UX designAn interview with Jessica Chang. She successfully changed her career from Project Manager to UX Designer.Nov 2, 2020Nov 2, 2020
Published inThe StartupHow to Prepare for a UX Design Phone InterviewWhat to expect if you have a phone interview with a UX Design hiring managerAug 27, 20201Aug 27, 20201
Published inUX CollectiveWhat are Segments, Archetypes, and PersonasProduct teams have a lot of tools to understand customers. What’s the difference and when do we use them?Jul 24, 2020Jul 24, 2020
William Gibson perfectly predicts the future of Working from HomeGibson’s latest novel, Agency, features protagonist Verity Jane, assigned as a beta tester to some new AI technology. It’s 2017 in the…Jun 4, 20201Jun 4, 20201
7 Lessons from my first All-Virtual WorkshopLessons from facilitating a four-day workshop at PayPal with 40 participants, all working from homeMay 3, 20202May 3, 20202
My Textbook is BrokenWhy are online textbooks so hard to use? Why aren’t publishers being held accountable as kids and parents struggle with distance learning?Apr 20, 2020Apr 20, 2020
